Where do I find out if you carry a specific style and/or brand in my size??
Please contact the store closest to your location via telephone contact info. Guelph 519-766-1523; Kitchener 519-748-9333; Orangeville 519-942-2460; St. Thomas 519-631-8484.
Do you have online ordering??
We currently do not facilitate online ordering.
Can I use a gift card at any of your SHOE PER locations??
What is your return/exchange policy??
All items unworn with original box and original receipt.
Regular priced items 7 days from the date of purchase – full refund.
Sale Priced Items & Buy 1 Get 1 items – 30 days exchange or store credit. Sale items discounted 50% or more / Special Orders – final sale.
Items with a gift receipt – exchange or store credit only.
Where can I apply for a job at Shoeper? Are you currently hiring??
We’re always hiring, please check our available positions here.
Do you have a current promotion??
We always want to save you money, check out our latest offers here.
How do I become a VIPCLUB member??
We’re glad you’re interested, click here to be part of the club!
I have a problem with an item I purchased? What do I do??
Contact the location where you purchased the item (s):
If you do not carry a style I am looking for, can I order it??
If it is a brand that we carry, and they have the item in stock, we can bring it in for you. You MUST be sure of your size, as special orders are non-refundable, so we suggest you visit your closest location to ensure proper sizing.
What are your store hours??
MONDAY TO FRIDAY
9:30AM – 9:00PM
9:30AM – 6:00PM
10:00AM – 6:00PM
ST. THOMAS SUNDAY 11:00AM-6:00PM